Claims Adjuster

A Claims Adjuster investigates insurance claims, assesses damages, and negotiates settlements between policyholders and insurance companies

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Job Description

As a Claims Adjuster, you will be responsible for investigating insurance claims, assessing damages, and negotiating settlements with policyholders.


Purpose

To ensure fair and prompt resolution of insurance claims, assessing damages and negotiating settlements in accordance with policy terms.


Duties and Responsibilities

  • Investigate insurance claims by interviewing claimants and witnesses.
  • Assess damages and determine coverage.
  • Negotiate settlements with policyholders or their representatives.
  • Document and report findings on claim investigations.
  • Provide support and guidance to policyholders throughout the claims process.

Qualifications

  • State-required insurance adjuster license.
  • Analytical and problem-solving skills.
  • Knowledge of insurance policies and claim procedures.
  • Excellent communication and negotiation skills.

Experience:

  • Entry-level positions may require training or internships.
  • Mid-level roles typically require 2-4 years of claims adjusting experience.

Preferred Qualifications

  • Certification in claims adjusting.
  • Continued education in insurance and claims management.

Working Conditions

  • Varied hours, depending on claim volume.
  • Office-based with potential fieldwork.

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