Reflections of the Founder: PIVOTAL Turns 30
Coming to Canada from England in 1980 was one of the best decisions our family has made. Starting my own company was an even better decision. But there was also a lot of luck involved. I was introduced to Stan Lewis who wanted to expand his successful search business into […]
Employment Reference Checking – Why bother?
When it comes time to check references on a potential new hire, I have to admit that I have struggled in the past to find value in the process. This is because candidates only provide glowing references! (And why should they not??) No matter the clever questions I devise to […]
Workplace Romance, Should I or Shouldn’t I?
We’ve all heard the best way to meet someone is through friends, however what do you do when instead of meeting and being interested in the friend of a workplace friend, but rather the workplace friend is the friend you are interested in becoming friendly with? Confused? Truthfully workplace romances […]
7 HR Solutions to Retaining Customers
The solution to most business challenges includes a Human Resources component. A product or service may attract customers but the ultimate sell and ongoing customer retention is highly influenced by employee behaviour. Implement these steps to increase sales and keep customers. Start at the top Leadership is all about leading […]
Social Networking and Accountability
Social networking tools like Twitter, Facebook, LinkedIn and others are quickly becoming mainstays in the world of corporate communication. These days, it’s not uncommon – in fact, it’s quite ordinary – to “tweet” a colleague or business contact, post on a client’s Facebook “wall,” or send a professional status update […]
Setting Annual Business Goals with Mission, Vision and Values in Mind
Hard to believe it is the start of another New Year. Reflecting on the things that need to be done at this time of the year… establishing business goals and developing strategic business plans always sit at the top of the list. So, how do most Company Presidents start this […]
Are You Ready for 2011?
As an HR Professional I hurriedly finish up my year end commitments and projects, working with Managers on setting up new plans and incentives for 2011 and begin to prepare working on my own set of objectives and commitments for the year ahead. As I sit back and reflect on […]
How to Make Sure Your HR Metrics Measure The Impact on the Bottom Line
Many business managers, business owners and executives rely on various business metrics to stay on track for attaining business goals and ensuring proper execution of plans, tasks and projects. Most of the business metrics focus on accounting and financials with limited integration of HR metrics, these include: ROIs, operating costs, […]
Timing Employee Termination
So, you’ve made the decision to terminate an employee…..now what?? Ending the employment relationship in this fashion is one of the most daunting tasks for Managers and Business Owners. There are, however, several proactive steps that you can take to ensure the process is handled properly, professionally and with consideration […]