Employee Engagement

Vacation and Sick Days Interviews are often arranged during midweek within the normal 9-5 hours, sometimes at short notice. Requests for leave at short notice or “illness” where people return to work with no obvious adverse effects can be deemed suspicious particularly where the day involved is a Tuesday, Wednesday […]

Whatever your product, service or business model, you’re in business to sell something. That means you need someone to buy it. That someone is, of course, the customer. And that’s why businesses are focused on making customers happy and finding ways to keep them on board for the long haul […]

At a recent World Economic Forum, Bank of Canada’s Mark Carney said, “There is a risk that if we don’t make adequate progress in productivity and that, combined with persistent strength of the currency,” would “clearly” lead to downside risks for Canadian growth and inflation. Similarly given the competitiveness of […]

Companies often wonder how to measure whether or not their employees are engaged.  Many surveys have been created to assist organizations with this.  But what does this really mean….engaged employees?? Gallop’s Q12 (a 12 question survey designed by Gallop to predict employee and workgroup performance) defines it as follows: “engaged […]

In BusinessWeek’s summer double issue exploring the case for optimism in today’s market, they explore the case for optimism and employee engagement: Is Optimism a Competitive Advantage. In our most recent webinar we discussed the importance of employee engagement to limit bad behaviour in the workforce, but perhaps we missed emphasizing […]