Human Resources

It’s a scenario that often starts with denial, turns into dismay, and then winds up in disaster: a top performer who once set the standard has “broken bad”. They show up late – or sometimes not at all. Their attitude is cynical, their actions are inconsiderate, their communication is hostile, […]

Is Your Applicant Screening Process Closing the Door on Great New Hires? When it comes to recruiting, the purpose of screening applicants is to identify the most suitable candidates – and separate them from those that don’t make the cut. Surprisingly however, many organizations — and especially smaller and mid-sized […]

Why “We Don’t Have any Real HR Problems” Means You Need an HR Strategy ASAP If you can claim that your business “doesn’t have any real HR problems,” then instead of calculating how much money you’re saving on staff and technology, it’s in your best interest to heed this advice: […]

While they have certainly not been avowed foes or mortal enemies, human resources and sales have traditionally not worked in the same space — and that was fine with both camps. Human resources focused on issues like recruiting, compliance and terminations, while sales focused on nurturing prospects into customers. So […]

Employee productivity is critical to any firm’s success, but an array of issues can keep workers from fully engaging in their tasks. Your job as a manager is to figure out how to best improve employee productivity while keeping morale high. Although employee productivity can be difficult to quantify in […]

It’s always difficult to terminate an employee, but you can make the task a little easier by knowing how to properly do it. According to the Ontario Ministry of Labour, there are very specific things you must do to properly terminate an employee, and although the Ministry of Labour can’t […]

For as long as I can remember HR people have been trying (often failing) to gain credibility from CEOs. HR professionals can develop all HR strategies they want, implement processes and best practices, but unless those are quantifiable they’ll be hard pressed to win over the C-suite. Fortunately, there are […]

Along with summer hours and a company BBQ, organizations can also host new faces and talent through the summer months.   Many students are off for the summer, and really want to avoid ‘just a job’; instead they are looking for real life experience in the career field of their choice. […]

Over the years, I’ve conducted many exit interviews for clients across various industries. And while I recommend them as a way for organizations to continuously improve, my recommendation is not without reservations. Yes, the exit interview is a worthy best practice (find out why and get a great template here). […]