There’s no argument that aligning HR Metrics with business goals and tracking the impact of human capital has on profitability and the behaviour of employees will drive improved business performance. Clients will often ask: where do I start? What should I measure? Which HR metrics will provide indication where my […]
HR Metrics Can Clarify What is Important to Your Business Read More »
The solution to most business challenges includes a Human Resources component. A product or service may attract customers but the ultimate sell and ongoing customer retention is highly influenced by employee behaviour. Implement these steps to increase sales and keep customers. Start at the top Leadership is all about leading
7 HR Solutions to Retaining Customers Read More »
The Ontario government requires all workplaces to have the following documents posted in their workplace. These legal documents are needed to ensure that workers are aware of their rights. Are you complying? I have attached the links to make it easy to update your workplace and remain compliant with the
5 Documents You Are Legally Required to Have Posted in Your Workplace Read More »
Social networking tools like Twitter, Facebook, LinkedIn and others are quickly becoming mainstays in the world of corporate communication. These days, it’s not uncommon – in fact, it’s quite ordinary – to “tweet” a colleague or business contact, post on a client’s Facebook “wall,” or send a professional status update
Social Networking and Accountability Read More »
In the past decade, the employee benefits market has undergone some significant changes. These changes have been brought about by Clients and Brokers, Governments, Insurers, and Self Insurance, Each transfers an element of risk to benefit plan sponsors. Clients and Brokers When asked why they have benefits; clients usually state
The Ins and Outs of Shopping For The Employee Benefits Plan Read More »
At a recent World Economic Forum, Bank of Canada’s Mark Carney said, “There is a risk that if we don’t make adequate progress in productivity and that, combined with persistent strength of the currency,” would “clearly” lead to downside risks for Canadian growth and inflation. Similarly given the competitiveness of
5 Ways to Improve Employee Productivity Read More »
Companies often wonder how to measure whether or not their employees are engaged. Many surveys have been created to assist organizations with this. But what does this really mean….engaged employees?? Gallop’s Q12 (a 12 question survey designed by Gallop to predict employee and workgroup performance) defines it as follows: “engaged
How Engaged Are Your Employees? Read More »
Last month I wrote about a wrongful dismissal case in which an employee was harassed by his co-workers over a period of several months. When the company failed to act on his complaints, he successfully sued his employer for constructive dismissal for failing to provide him with a workplace free
A New Twist on Harassment in the Workplace Read More »
January is a great time to review your Health and Safety policy. A Health and Safety policy needs to be reviewed on annual basis. The start of the New Year is the perfect time to review and update it. Why bother with a Health and Safety policy? [listdot] It is
Is Your Health and Safety Policy up to Date? Read More »
